Last update: December 17, 2025
1. Scope and Subject Matter of These Supplemental Terms
1.1. These Supplemental Terms for Usercentrics Analytics (“Supplemental Terms”) apply to your acquisition and use of our services on our website www.cookiebot.com and supplement the Terms of Service (“Terms”) with respect to the provision and use of the Usercentrics Analytics Add-On (the “Add-on”) which can be purchased in conjunction with your Cookiebot CMP subscription. In case of any deviations to the Terms, these Supplemental Terms will prevail.
1.2. Any definitions used in the Terms shall apply to these Supplemental Terms except if otherwise defined herein.
2. Purchase, Duration and Termination of Add-On
2.1. If you opt to activate an Add-on, the purchase becomes binding upon our confirmation.
2.2. The term of the Add-on and, accordingly, the billing shall begin upon the date of the confirmation of your purchase of the Add-on.
2.3. Your payment of the monthly fees for the Add-on must be made by credit card using the payment services of the third party provider Stripe Payments Europe, Limited (“Stripe”). Fees for the Add-on are due monthly in advance.
2.4. We offer the extension of the Add-on a monthly subscription basis. Either party may terminate the monthly subscription of the Add-on either together with or separately from the underlying Cookiebot CMP subscription at any time with effect to the end of the current billing period. The Add-on is not available, however, without an underlying Cookiebot CMP subscription. By terminating the underlying Cookiebot CMP subscription, either party also terminates the Add-on.
3. Services
3.1. We will make available to you the Add-on services and support as listed in the Appendix to these Supplemental Terms (together the “Services”).
3.2. For the activation of the Add-on, it is required that you provide the following information to us: Website URL of website on which the Services shall be integrated and IP address of your website.
3.3. Subject to the conditions and limitations contained in these Supplemental Terms and for the term of the Add-on, we will enable you to access and use the Services online to gather and save personal use data from your website using cookies, tracking code and/or other technologies for the purpose of, for example, measuring and recording (if ordered) the interactions of the website's visitors.
3.4. You are not permitted to otherwise use, copy, modify, republish or transmit, sell, rent, lease, sublicense or otherwise distribute, reproduce, copy, make publicly available, adapt or translate, arrange, reverse engineer or otherwise modify the Services or parts thereof without our prior written consent, except as required technically to use the Services online. Subject to the rights granted in these Supplemental Terms, we do not grant to you any right, title and interest in and to the Services, including all copyrights, trademarks and service marks, know how and other intellectual property rights embodied in the Services.
4. Your Obligations
4.1. You must use commercially reasonable efforts and exercise due care to ensure that:
- Your website or your employees’/authorized persons’ use of the Services do not violate applicable laws or the rights of third parties, including, without limitation, any third party intellectual property or proprietary rights anywhere in the world.
- You will not disrupt or disturb the Services or our or any of our third party providers’ server systems. This includes, but is not limited to, your website and personal use data
- do not violate laws relating to privacy and data security;
- are not connected in any way to theft, deceit, drug trafficking, money laundering and/or terrorism;
- are not known, intended or reasonably suspected of being infected with viruses; or
- are not used to send unsolicited emails or other messages.
You must implement and maintain commercially reasonable measures to prevent and mitigate any such occurrences.
4.2. We may reasonably suspend the provision of the Services to you with prior notice to you if we have a reasonable ground to believe that your website and personal use data do not meet the requirements of Section 4.1 of these Supplemental Terms and you fail to remediate the infringement of Section 4.1 of these Supplemental Terms within one (1) week upon receipt of such notice. We reserve the right to suspend the provision of the Services without prior notice if your non-compliance may lead to material harm to the Services, us or any of our third party providers.
4.3. You must maintain confidentiality of all access data and protocols to your Services accounts and must not disclose the same to any third parties and adhere to any password requirements as set forth by us. You must promptly give notice to us if you reasonably suspect that any unauthorized third party has obtained information or access to your Services accounts. In such cases, you must change all passwords.
4.4. You must grant us all use and exploitation rights in any content, application or other material of you necessary for us or any of our third party providers to provide the Services during the Term, including arranging the application and/or content, to convert them into a different format and use type specifically for mobile devices, including the right pass such use and exploitation rights to our third party providers.
4.5. In order to use and access the Services, you must have internet access as well as a common state of the art internet browser. You are solely responsible for bearing the costs and for ensuring the functioning of your internet access as well as of the computer and the software used to access the Services.
5. Changes to the Services and to These Supplemental Terms
5.1. We may change the Services at any time in order to take account of changes to user preferences, the internet economy, applicable laws and industry practices, or similar proven reasons, with no modification having an adverse effect for you or significantly limiting the scope of the Services (“Changes”). You will be informed about Changes in advance by email. Unless you reject such Change within two (2) months after receipt of information of such Change, the changed terms apply after lapse of this two (2) months period. In case you reject the Change within the two (2) months period in a written document without stating any reasonable grounds, the Add-on can be terminated.
5.2. With respect to any modifications to these Supplemental Terms other than a Change, above all modifications that are adverse or disadvantageous to you, for example, higher fees, such modifications will not apply to you unless you actively consented to such modification. Until you consent, the then agreed terms will continue to apply.
6. Privacy and Data Protection
6.1. With respect to the protection of personal data, either party agrees to comply with applicable data protection laws, including those that impose the corresponding obligations on their service providers, employees and business partners.
6.2. We will process personal data as a processor of you in accordance with the written instructions received by you. You remain the data controller with respect to any personal data processed in connection with the provision of Services hereunder by us and our sub-processors. Details are provided in the Data Processing Agreement.
